Scott McKain

Internationally Recognized Speaker On Creating Distinction

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Traveling From
Nevada

Virtual Fee Range
$15,000- $35,000

On-Site Fee Range
$25,000-$40,000

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Why Book Scott Mckain?

How do you succeed in this hyper-competitive market? Scott delivers actionable strategies to help companies create distinction in sales, customer service, leadership, and organizational culture. Scott McKain has designed and delivered high impact keynotes for the world’s most dynamic brands, allowing them to enhance profitability and loyalty by teaching how to sell uniquely and serve remarkably.
Scott researches and gets to know every client’s business to distinctively customize all presentations and corporate seminars. Attendees leave every event with a specific plan for applying their new ideas once they get back to work.

Biography

Scott McKain is a globally recognized authority on how iconic organizations and professionals create the distinction required to attract and retain customers and employees.
He is the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue and is the author of three Amazon.com #1 business bestsellers; all teaching how to expand profits, increase sales, and engage customers.

McKain’s latest book, released by an imprint from Simon & Schuster, titled “ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction” was recently released to rave reviews from the world’s leading executives and thought leaders,” and was named a “Top Ten” pick of the year by Forbes.com.
Scott McKain’s presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas. McKain has spoken before and consulted for the world’s most influential corporations.

He has presented his business strategies on platforms in all fifty states and seventeen countries… from Singapore to Sweden; from Mexico to Morocco… from the White House with the President in attendance; to conferences in Dubai and Abu Dhabi. He has been honored with induction into the “Professional Speakers Hall of Fame.” And, he is a member of “Speakers Roundtable” — an elite, invitation-only group of twenty business speakers considered by many to be among the best in the world.

Certified Virtual Presenter

Although the pandemic has changed seemingly everything, it hasn’t changed why it’s important to create distinction for a competitive advantage. Watch this clip for an overview of Scott’s virtual keynotes.

Programs By Presenter

CREATE DISTINCTION

What To Do When “Great” Isn’t Good Enough to Grow Your Business

KEY AUDIENCE TAKEAWAYS:

The ability to avoid the mistakes of commoditization
Improved results from learning the specific steps to create distinction
Improved appreciation of the importance of personal responsibility in organizational growth
Expanded skills and thinking on the important issue of innovation
Enhanced clarity about goals and organizational direction
Knowledge of communication approaches that transcend generational differences
Discovery of the specific steps required to deliver superior experiences for customers

THE ULTIMATE CUSTOMER EXPERIENCE®

Delivering What Customers REALLY Want

KEY AUDIENCE TAKEAWAYS:

The five steps of an Ultimate Customer Experience®
Why the experience – and not service – generates loyalty; and what you need to do to create it
The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

ICONIC

How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction

KEY AUDIENCE TAKEAWAYS:

The Five Factors of Iconic Performance
The ONLY two factors upon which customers will judge you
Why much of what you’ve heard – like “under promise/over deliver,” “defense wins championships,” “sell harder” – does not work in today’s marketplace of multiple generations and cultures.
Improved results from learning the required steps for Iconic performance
Expanded appreciation of the importance of personal responsibility in team success
Advanced skills and thinking on the important issue of improving processes
Enhanced precision about goals and organizational direction

DEVELOPING A DISTINCTIVE CULTURE

Creating Ultimate Employee Experiences in a Multi-generational Workforce

KEY AUDIENCE TAKEAWAYS:

Why “different” from how we do it doesn’t mean “incorrect” in how it’s done
How generational differences can create distinction when we develop an open, accepting organizational culture
How to thrive in a workplace with multiple generations, and how to work with people who think differently than you
The role of mentors – including “reverse mentorship”…in other words, learning from those younger than you